2: Concordia University, Texas – Transitioning to a New Enrollment Role w/ Jennielle Strother

ABOUT THIS EPISODE

Jennielle Strother, Chief Enrollment Officer at Concordia University, Texas and co-founder of #EMchat discusses how to transition into a new enrollment leadership role and what your first 30 days should look like at a new institution.

Find a breakdown of this episode here.

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...marketing at helicks education and werehere today with Jenny, l, strather, chief and Roman officer at CancoriaUniversity, Texas, Jenniele, thanks so much for joining us today. Thanks forhaving me, many of you may also know Gennyel as the cofounder of Em Chat, aweekly twitter chat, where participants discuss issues and strategies regardingand Roman management, admissions leadership, she's, a wonderful fougtleader and I'm honored to call her a friend as well. Just this year, jennyljoined Cancoria University Texas, as chief and Roman officer, and we'regoing to have a great discussion today about how to transition successfully toa new and Roman leadership role. But before we get too deep into that Genyel,can you get the listeners a little bit better understanding of both ConkorraUniversity of Texas and your role there sure, and thanks for all of those nicecomments, it's been it's so great to connect with you anytime, butespecially like this, and talking about a topic that wed love like yeah. I soCincordi University Texas is in Austin...

Texas, we're liberal arts, universityand West Austin. We Are Lutheran University and we have Romans about twenty five hundredstudents and I've been here SINC, so about five and a half months. But I washere ten years ago, so I have a very unique experience of being a place andthen coming back after about a decade and as far as I'm you know about me,I've been in higher ad. My entire adult life started off as a collegiatevolleyball coach, and when I was ready to hang out my whistle I transitioned,intoanroman management haven't looked back since I love it and have been atyou know different institutions over the years, but am happy to call CancoraUniversity Texas, home awesome. I do think your perspective is, is somewhatunique in terms of returning to a former institution but also fairlycommon in our world as well. So things can be super helpful and any uniqueperspective for our listeners. Let's talk about that transition to a newnroman roll, especially a leadership...

...one. What were your first thirty dayslike what were your toppriorities going into them and any lessons you learndthat you' want to do differently next time, sure yeah. So I reflected a lotabout. You know how to come back to a place where there were many people thatwere that. I knew back you know ten years ago that are still working hereand you know whyl. I kept up relationships, but not on a dayto daybasis like when you, you know, started a job. So I reflected on that. How doyou come back after you know so many so many years of reconnecting with folks,but also just really what I wanted to do differently, because I've onboardedat different places at different times, and so the main thing was one islistening. I mean you hear that a lot, but that's it's really hard to do whenyou have a short amount of time to make an impact, especially when it comes toenrolment, because you want to do and get things done and the way that youwould want them. But I highly encourage listening and going on a you know,quote unquote, listening to Hor and just listening to people and and theirthoughts about enrollment, the...

...university and the direction of theinstitution. But then, reflecting on coming back to a place where I knewpeople before is trying not to walk in with assumptionsfrom ten years ago and really approaching the position with new eyes,and while the relationships were great, one of the things that I found was thatI walked in thinking. I knew a lot about the institution and but that Ireally didn't and then, but also on the flip side, I walked in not thinking. Iknew some things that I really did know, and so I would just say, be patient andbut also be kind yourself, because you're trying to do a lot in a shortamount of time. That's awesome. I love the listening tor idea. I think in someother industries there's a little bit more of a time cushion to take a kindof Dono harm philosophy, while learning the ropes for all our listeners. Weknow that in the enrollment game you...

...don't always have that luxury. You haveto start moving quick. You got to hit. You know the next term's numbers. Whatdid that balance? Look like for you between learning, fast and making swiftdecisions? Well I'll tell you that you know the other thing is when youstarted a place. This is this is a phenomenon that typically people, somefolks will come to you and ask you your opinion on something, because they wantto see a change, a quick change that may not have happened before you gothere. Sometimes you learn in the hard way you make that quick decision, andyou realize three months down the road, oh, should have you know just slow downright, and so I think you have to really part of it's just in our Gensas and Romanmanagers is we're doers and we have to go and we get out there and make thingshappen, and so for me and is being is having to coach myself and say: Yes, Iknow they want they want more. For me, they want to see a change immediately,but it's not going to be smart. If, if...

I make that change quickly withoutthinking and knowing all of the impact that it will make institution wide, andso it was really coaching myself and slowing down and making sure that I'mbeing thoughtful and bringing the right people to the table, an sometimesthat's the hardest part is not even knowing in the organization wh who arethe people who ned o get the people when you're new so love it love it. Youhave a really strong track record as anroman leader, you likely came intothis role with a clear genl vision for for what the future of the insitutionwas. GOINGNO. Look like talk to me a little bit about how do you embrace theinstitutions, internal vision for growth, their culture while bringingyour own vision and ideas for how to get there? Well, my own personalexperience and it's you know what I coach other folks who are in searchesfor new positions, is, I hope, you're looking at that alignment before youactually sign a contractor, or you know,...

...accept a new position that you'relooking at the institutions, vision and where they want to go in. You know forthe future and whether or not allince with your own vision about enrollmentand how I can best serve the institution, but also my staff, andthat it's all in an alignment and honestly, the institutions where I haveserved. That's that was the main goal for me was is: Will my style and what Ithink works for you know a private faith based institution and West Austindoes that work, and so, ultimately, that it happened before I got here.Incredibly helpl advice, Jeniel, anything else that you want to makesure we cover before we close today or maybe specifically any next sdeps forlisteners who are similarly new to a role or about to make that transitionand some tips on how to hit the ground running effectively and thoughtfully.Yes, reach out to your friends and colleagues for help. I can't tell youI've engaged with conversations before...

...the first day I stepped foot on thiscampus and asked them. What did you do when you prepared for a new positionand when you got and then what was the reality and what would you have donedifferently and so reach out to colleagues, I would say, slowdown andpick three priorities that you want to make in those that first thirty daysand then you know, look at three months and then maybe six months after thatpick out those priorities, but then also, I would say, truly truly trulytake time to think take time. In Your Day you are going to be meeting so manypeople and listening, and you need time to reflect think about what you've youknow. What you've heard and journal do something, because thosefirst thirty days are pretty precious, because people are taking time to meetyou and tell you exactly what they think and that's important stuff right.So those would be the the things I...

...would say and then just for anybody outthere who's in the middle of a transition or looking to transition orabout to transition. I'm here I know Eric is open, but there's a ton of usout there that want to. So you succeed and we're here to help you to so justreach out jenial awesome advice. What is the best place for listeners toconnect with you if they have allow questions or if they want to take youup on that offer sure? So my social media, you know of choice account ofchoicees twitter. So if you can reach me at my handle is em for enrolmentmanagement, em, Jenyl, Jenn, ie, lle and then or my email dress, jennyl dotstrauther at Kincordia diidiou. Please do reach out. I Love Heaven and Romantfriends. Awesome thanks! So much for joining ustoday, Jennyl and all the best in your new role. Thank you. So Much hery you've been listening to enromantgrowth university from helicks...

...education to ensure that you never missan episode subscribe to the show in Itunes or your favorite podcast player.Thank you so much for listening until next time.

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